For Euridice Opéra, the security and confidentiality of your data represent a commitment that goes well beyond the legal framework, and we have always limited the collection and use of personal information to the strict minimum.
The implementation of the General Data Protection Regulation (GDPR) thus offers us the opportunity to enhance our commitments.

Euridice Opéra, having its registered office at 5 rue du 4 septembre, 13100 Aix-en-Provence, France, a company registered with the RCS of Aix-en-Provence under number B 402 294 730,
collects personal information about you
- when you ask us for information (by telephone, e-mail or via our website)
- when you ask to receive our brochure (by telephone, e-mail or via our website)
- when you download our brochure via our website
- when you pre-register for one of our trips via our website
- when you buy a trip from us (by telephone or e-mail)
- when you send us e-mails
- and when you subscribe to our e-Newsletter.

When you request information:
- your contact information: name, address, telephone, e-mail, IP
When you request a brochure:
- your contact information: name, address, telephone, e-mail, IP
When you book a trip:
- your contact information: name, address, telephone, e-mail, IP
- your date of birth
- your payment information
- your passport number(s)
When you subscribe to our e-newsletter:
- your contact information: name and e-mail.
When you visit our website:
- the search engine through which you accessed our site
- the beginning of your IP address.

We do not use cookies, as we consider this to be an overly aggressive and intrusive statistical and commercial practice.

We only collect the personal data we need to carry out the services you request from us, in particular to send you regularly (and only at your request) our e-newsletters, to send you regularly (and only at your request) our brochures, and to organize trips for you, as well as to assist you or for any post-contractual complaints or requests.

In order to provide you with our services, we must communicate your personal data (at least in part) to the suppliers of the trip concerned, to enable them to provide you with the requested products or services, including:
- the airline that is to issue your ticket and/or operate your flight
- the hotel(s) in which you will stay
- the car rental or private transfer company whose services you will use
- the concert halls, festivals and/or opera houses that you will visit.

In some cases, we may be required to share some of your data with other partners, including:
- a certified third-party banking company for your credit card payments
- a mailing company and/or courier service
- the companies processing your visa applications
- an insurance company for your travel insurance.

We inform you that in these cases your data may also be transmitted outside the European Union.

We keep your data as long as we have legal obligations in relation to the services we have offered you.
If you have requested to receive our e-newsletters, we will keep your e-mail address for this purpose until you indicate that you do not wish to continue receiving them.
If you have requested to receive our brochures, we will keep your name and address for this purpose until you indicate that you do not wish to continue receiving them.

In accordance with the General Data Protection Regulation (EU) 2016/679 of 27 April 2016 (GDPR), you have the right to access, rectify and oppose the personal data concerning you.

Just write to us
- by post to Euridice Opéra, 5 rue du 4 septembre, 13100 Aix-en-Provence, France
- by email to contact@euridice-opera.fr
or simply call us at +33 442 91 33 91.

To stop receiving our e-newsletters, you can unsubscribe at any time, using the link available for this purpose in each e-newsletter.

For any information on the protection of personal data, you can consult the website of the Commission nationale informatique et libertés (National Commission for Information Technology and Civil Liberties).

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